by support@northbynorth.ca | Advice
Some of our clients wish to use their existing Unifi networking equipment to manage their sites, however, Unifi’s firewall may inadvertently prevent phones working properly. Follow these instructions to program your Unifi equipment to work with NorthByNorth...
by support@northbynorth.ca | Advice
Android – Voice App For Android we recommend the app Groundwire. Setting up Acrobits Groundwire involves purchasing the app, adding a new account, and populating the New Account fields with username, password, and domain provided to you by NxN support. Android...
by support@northbynorth.ca | Advice
You can transfer a call in one of three ways: Attended transfer—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. You can consult with them before completing the transfer.Blind transfer—The call is...
by support@northbynorth.ca | Advice
Heading out of country with your cell phone and don’t know how to control your cell phone costs? Most of the ROAMING charges users experience are related to data usage. By controlling data, you can susbtantially control your costs. iPhone users notoriously...
by support@northbynorth.ca | Advice
You feel like you’re stuck with your current phone provider. You may be their client, but you feel like they control your business. You have options! You can get enhanced customer service, technical support, and all-inclusive service at a lower cost. How? Reach out...
